Hotel Team Members Required – Cape Town based hotel.

We are looking for passionate individuals to join our dynamic team at the Protea By Marriott Hotel Durbanville

Stock Controller/Creditors Clerk 

Job description:

  • All stocks are timeously requisitioned. The correct stock levels are maintained and stock is stored under optimum conditions.
  • Responsible for attending all the stock counts (OE, Food and Beverage, etc) in the Hotel and accurately recording the results thereof on the stock system.
  • Investigating, recording and reporting of variances.
  • Responsible for timeously submission of Trading Summaries 03rd, 12th & 22nd day and month end reports for food and beverage to Financial Manager.
  • Assist in Purchase of all OE, Amenities and standard stock through Procurement Portal.
  • Monitor cost prices in order to maximize departmental profit.
  • Processing of all received invoices and transfers, daily variance report and summaries
  • Daily Stock Control systems reconciliation
  • Daily, mid and month end stock takes to ensure no variances and if any that these are rectified.
  • Complete and submit month end files to the Financial Manager on time.
  • Capturing of invoices daily on stock system and accounting system.
  • Preparation of monthly creditors reconciliations and payment packs.
  • Assisting with annual Audit.
  • Regular meetings with suppliers on price negotiations and adjust recommendations.
  • Monthly meetings after stock takes to discuss variances with HOD TEAM and drive direction of efficiencies
  • Any ad hoc duties connected with the accounting

Minimum requirements:

  • Matric
  • Food & Beverage experience an advantage.
  • Numeracy – Must be fully numerate to be able to perform calculations, put together statistics and be able to interpret basic financial reports.
  • Computer literacy – must have a basic knowledge of Excel /Micros.
  • Acc Pack knowledge essential.
  • Soft Tech stock system advantageous.
  • Accuracy with numbers and attention to detail.
  • Be able to meet deadlines and work well under pressure.
  • Excellent communication skills – written / telephonic.
  • Strong organizational skills.
  • Strong knowledge of Food & Beverage products
  • Self-Disciplined
  • Strong Knowledge of product Management Stock System
  • Positive Attitude & Enthusiastic to learn
  • Previous experience in a similar position will be an advantage.
  • Ability to use initiative to solve problems, be innovative and consistent
  • Team Player

Applications must be sent to by no later than Thursday 30 January 2023. 

Hotel Team Members Required – Richards Bay based hotel.

We are looking for passionate individuals to join our dynamic team at the BON Hotel Waterfront Richards Bay 

Assistant Restaurant Manager

The successful incumbent will be responsible for the following: 

  • Restaurant Department

The following are the requirements: 

  • Opening and closing of restaurant and bar
  • Oversea the dining area, supervises food and beverage service staff in accordance with operating policies. 
  • Creates a positive team atmosphere among Team Members.
  • Provides feedback and coaching to the Team regularly.  
  • Understands building capability through Cross training.
  • Treats all Team Members fairly, with respect.
  • Sets high standards for appropriate team behaviour on shift.
  • Works with food and beverage staff to ensure proper food presentation and proper food handling procedures.
  • Handle guest complaints in restaurants.
  • Schedules food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.  
  • Conducting payroll activities such as leave forms, sick notes etc.
  • Check the quality of deliveries of fresh food and baked goods.
  • Arrange for maintenance and repair of equipment and other services.
  • Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
  • Ensures new products are executed properly the following roll-out.
  • Is capable of handling irate customers with a friendly/calm attitude.
  • Ensures product quality and great service. 
  • Shows enthusiasm about guest within the restaurant. 
  • Is flexible in dealing with changes/problems (e.g., being short staffed). 
  • Has effectively forecasted restaurant needs. 
  • Shifts priorities and goals as work demands change. 
  • Priorities tasks effectively to ensure most important tasks are completed on time. 
  • Delegates and follow-up effectively. 
  • Taking Ownership of issues or tasks and also give detail update to the F&B manager, Operations Manager and the General Manager. 
  • Seeks, listens and responds to Guest feedback. 
  • Coaches team on how to exceed Guest expectations
  • Does not blame others; takes accountability for problems. 
  • Effectively identifies restaurant problems through reports and can to resolve the same. 
  • Proficiency in using computer software to be able to perform basis computer duties i.e. reports, restaurant booking quotations etc. 
  • Proficiency in Point of sale ( POS ) software 
  • Assist in planning regular and special event Menu in the bar.


  • One to two years’ experience


  • Warmth and graciousness with the ability to function in a busy environment.
  • Create Excellent guest experiences and
  • Flexible availability to work on nights and weekends.

Hotel Team Members Required – Richards Bay based hotel.

We are looking for passionate individuals to join our dynamic team at the BON Hotel Waterfront Richards Bay 

Housekeeping Supervisor 

The Housekeeping Supervisor will be responsible for:

  • Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness.
  • They role may involve all aspects of the hotel housekeeping, including laundry, public rooms, private rooms and hotel bedrooms, staff and other internal areas, and agreed restricted external areas of the hotel (e.g. main entrance area) working within the team which performs these roles.
  • Responsibilities include all day to day aspects of cleaning, laundry, hotel housekeeping supplies in public and private rooms, assessing maintenance needs and liaising with Line Manager/ maintenance.
  • To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities.
  • Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied.
  • Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
  • Regularly taking inventory of cleaning supplies and ordering stock as needed. • Issuing cleaning supplies and equipment to housekeeping staff as needed.
  • Train housekeepers on cleaning and maintenance tasks
  • Oversee staff daily
  • Check rooms and common areas, including stairways and lounge areas, for cleanliness
  • Schedule shifts and arrange for replacements in cases of absence
  • Establish and educate staff on cleanliness, tidiness, and hygiene standards
  • Motivate team members and resolve any issues that occur on the job
  • Respond to customer complaints and special requests
  • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
  • Participate in large cleaning projects as required
  • Ensure compliance with safety and sanitation policies in all areas
  • Investigating and addressing complaints regarding poor housekeeping service.


  • Work experience as a Housekeeping Supervisor or similar role
  • Hands-on experience with cleaning and maintenance tasks for large organizations
  • Ability to use industrial cleaning equipment and products
  • Excellent organizational and team management skills
  • Stamina to handle the physical demands of the job
  • Flexibility to work various shifts, including evenings and weekends


  • Minimum 3 to 5 years experience in a similar role with a good understanding of English, both written and oral.

Hotel Team Members Required – Western Cape - Garden Route based hotel.

We are looking for passionate individuals to join our dynamic team at the Queen’s Hotel in Oudtshoorn.

We have the following positions available:

  • Head Chef – Management of all food production areas (kitchens) within the hotel.
  • Public Area Attendant – Overall cleaning of public areas and related duties.
  • Waiter – Serves guests in the Hotel’s restaurants and at functions.

Hotel Team Members Required – Umhlanga Ridge, Durban based hotels

The BON Hotel Group is rapidly expanding within Africa and are wanting to develop young individuals to learn how we administrate, manage and market our hotels in South Africa.

Reservations Manager

The Reservations Manager will be responsible for:

  • Developing the most effective room rates and pricing strategies aimed at maximising revenue.
  • Complete the forecast of “C&B” report and focus daily on concluding all enquiries converting to definite status.
  • The Reservations Manager must revise pricing recommendations in real time as soon as new information becomes available (this could mean as often as daily).
  • The primary key performance area is by how much the Reservations Manager has demonstrably raised the average daily rate (ADR) of the Hotel.
  • Maintaining improved ADR once an improvement is achieved and continuously growing ADR thereafter to at least keep pace with CPI also constitutes a key performance area.


  • Ability to work accurately under pressure
  • Excellent planning and organisational skills
  • Time management skills are essential
  • Computer Literacy is essential (Micros, Opera, Word and Excel)
  • Well groomed, presentable and professional manner


The Reservationist will be responsible for:

  • Responds to communications from guests and travel agents concerning reservations arriving by mail, telephone or through a central reservation system.
  • Complete the forecast report and focus daily on concluding all enquiries converting to definite status.
  • Preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits.
  • Fully familiarised with all hotel and company policies, as well as hotel programmes offered such as Loyalty programmes, audit and service measurement programmes and merit awards.


  • Previous experience working in reservations or reception
  • Customer-service experience
  • Excellent written and verbal communication skills
  • Multi-tasking and time-management skills, with the ability to prioritize tasks
  • Computer Literacy is essential (Opera, Word and Excel)

Hotel Team Members Required – Oudtshoorn based hotel

We are looking for passionate individuals to join our dynamic team at the Queen’s Hotel in Oudtshoorn.

Food and Beverage Manager

The Food and Beverage Manager will be responsible for:

  • Producing and driving an annual business plan for the F&B department incorporating a yearly marketing plan and an associated budget.
  • Compiling an annual financial budget for the F&B department with the input of the General Manager.
  • Ensuring the YTD departmental profit per the budget is achieved.
  • Working closely with Executive Chef to ensure food cost budgets are met.
  • Revenue Control- Fully responsible for the F&B department’s financial performance and long-term sustainability.
  • Ensuring that standards are maintained in F&B outlets at all times in relation to service delivery and hygiene requirements.
  • Proactively communicating market trends and possible changes in guest preferences and expectations on F&B offering to the General Manager at mandated meetings.
  • Ensuring that guest satisfaction is established and maintained by the employees of the Food & Beverage Department.
  • Identifying and implementing employee training schemes to ensure that standard company operating standards and procedures and employment equity targets are met.
  • Developing menus and menu prices, beverage lists and beverage prices with the aim of achieving maximum sales and meet or exceed budgeted departmental profit.


  • Tertiary Qualification in F&B Management
  • 5 years hospitality experience
  • 3 years F&B management experience

To apply for available positions, send your CV and cover letter explaining why you’re the best candidate to Please include the position you are applying for. 

Should you not hear back from us, please consider your application unsuccessful.

Founded in 2013 by hotelier and businessman, Guy Stehlik and his management team with a collective 127 years in hospitality, BON Hotels is an African hotel company with head offices in Cape Town, South Africa and Lagos, Nigeria that manages, markets, administrates and owns hotels, lodges and resorts throughout Southern Africa, as well as West and East Africa –a fast-growing, exciting and leading African hotel group.

Driven by the ethos of “Good people. Good thinking. Good feeling”, BON Hotels believes in creating loyalty among their guests, suppliers, hotel owners and stakeholders, by bringing a relevant and owner-focused approach to every aspect of hotel administration, management and marketing.

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